If all debts listed in the debt review court order or in terms of the debt review repayment agreement (excluding a mortgage bond account) is settled in full, the consumer will qualify for a clearance certificate.

Paid-up letters from all the credit providers must be obtained and submitted to the debt counsellor and the debt counsellor must issue a clearance certificate also known as a Form 19 in terms of section 71 of the National Credit Act.

We assist consumers to obtain clearance certificates where the consumer is struggling to obtain paid-up letters from the Creditors and/or struggling to obtain the clearance certificate from the debt counsellor.

This option will apply if the consumer has cancelled the debt review but has not yet settled all the debts which were subject to the debt review process:

To clear the debt review listing and status, a court application to the Magistrate’s Court in terms of section 87(1)(a) & 88(1)(b) of the National Credit Act is necessary, resulting in a formal debt review cancellation order issued by the Court.

This court issues a debt review removal court order which instructs the  NCR and the credit bureaus to remove the debt review listing from your credit profile and ITC-records.

If a previous debt review court order was granted, there are certain circumstances in which the existing debt review court order can be rescinded and the debt review listing will also be expunged from your records.

The debt review removal court order in essence has the same effect and carries the same weight as a clearance certificate – and that is to remove the debt review listing from a consumer’s credit report- and profile.

Once the debt review removal court order is granted, the court order with the supporting documents are sent to the NCR and credit bureaus to remove the debt review flag.

The process takes approximately 8 to 12 weeks to finalize.

We assist clients nationwide and launch these court applications on behalf of the consumer.